Support requests were handled well in general. Response time to requests are within reasonable time frame.
Doesn’t call them often but the last time I had issue with the billing, the matter was resolved quickly. Thanks 🙂
For last 10 years Usonyx been a truly amazing and professional service provider to us
Satisfy with you services.
So far so good. I have been very satisfied.
All services meet our needs.
Most of the things that we asked for has already been provisioned and installed. Tech-support has been quite helpful till now. I appreciate the fact that the turn-around time has been reasonably good.
We work with Roger who is our account / sales contact, and he is very responsive and responsible towards our needs. On the technical end, we are supported by a very knowledgeable and experienced team that makes server issues look so simple. We work with Beng Yong, Dave, Jaideep and Yazid over at the support team.
Your staff are well verse on their sales and technical expertise.
Fast response and straight to the point. Understood my question, as opposed to my previous experience.