Servicing from Usonyx has improved over the last 2 years. Where possible, Usonyx has been quite helpful with technical & non-technical issues.
Support requests were handled well in general. Response time to requests are within reasonable time frame.
Doesn’t call them often but the last time I had issue with the billing, the matter was resolved quickly. Thanks 🙂
For last 10 years Usonyx been a truly amazing and professional service provider to us
Satisfy with you services.
So far so good. I have been very satisfied.
All services meet our needs.
Most of the things that we asked for has already been provisioned and installed. Tech-support has been quite helpful till now. I appreciate the fact that the turn-around time has been reasonably good.
We work with Roger who is our account / sales contact, and he is very responsive and responsible towards our needs. On the technical end, we are supported by a very knowledgeable and experienced team that makes server issues look so simple. We work with Beng Yong, Dave, Jaideep and Yazid over at the support team.