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Dedicated Server Service Level Agreement

Price

Installation

OS Installation

LAMP Installation*

IIS & ASP.NET Installation

Data Migration

System Tasks

Custom Component Installation

Linux, Apache, MYSQL, PHP (LAMP) Upgrade*

Linux, Apache, MYSQL, PHP (LAMP) Tuning*

Server Performance Tuning

Security

Basic Os Hardening*


Mod_Security Web Protection Module*

Anti Threat Software Firewall

On Demand Malware Cleanup

Hacked Website Restoration

Exploit Scanner*

Monitoring

Bandwidth Usage Monitoring

Ping (Uptime) Monitoring

Service Monitoring

 Support

Server Admin Hours

Online Ticket Support

Phone Support

Backup

Daily Off Server Backup (R1Soft)

Additional cPanel Support*

cPanel Initial Setup

Configure cPanel Backup

Control Panel Hardening

VIP Support

Monthly Report

Dedicated Support Team

DDoS Protection

Proactive Monitoring & Protection

Clean Traffic

Server Available


BASIC

Free


-


-

-

-

-

-

-

-

-

Optional Add-on

-

-

24 x 7

8 x 5

Optional Add-on

-

-

-

-

-

Optional Add-on

Optional Add-on



LITE


SGD50/month


-


-

-

-

-

-

-

-

-

Optional Add-on

1 hour/month

24 x 7

8 x 5

Optional Add-on

-

-

-

-

-

Optional Add-on

Optional Add-on



PRO


SGD100/month


-


Optional Add-on

2 hours/month

24 x 7


8 x 5



Optional Add-on

-

-

Optional Add-on

Optional Add-on

VIP

SGD200/month



4 hours/month

24 x 7


8 x 5



Optional Add-on

Protect up to 2Gbps Attack

100Mbps Traffic Mitigation


* For Linux with cPanel only.